DSA Article 11 Point of Contact for European Commission and Member State Authorities

In accordance with Article 11 of the Digital Services Act (Regulation (EU) 2022/2065), Eldorado designates its European Union entity as the point of contact for direct communications with the European Commission, Member States’ authorities, and the European Board for Digital Services in connection with the application of the Digital Services Act:

  • Halfway house OÜ

  • Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115

  • Email: [email protected]

  • Languages: English

When sending messages to [email protected], please be sure to include:

  • Your full name

  • The name of the EU-based authority on whose behalf you are contacting us

  • An email address to contact you, which should be associated with the relevant EU-based authority

This point of contact is reserved for engagement with the authorities listed above. For other types of inquiries, please use the mechanisms described below.

DSA Article 12 Point of Contact for Users

In accordance with Article 12 of the Digital Services Act, users of Eldorado may communicate directly using the following contact details:

Email: [email protected]

Users may use this contact point for:

  • Reporting illegal content

  • Reporting policy violations

  • Submitting complaints

  • Requesting information related to platform services

  • Submitting Digital Services Act related inquiries

These points of contact cannot be used for any matter that is not related to the Digital Services Act.