Creating a new Battle.net account can be difficult due to phone number verification issues, particularly when installing Blizzard games like Overwatch 2 or Call of Duty: Warzone.
Common Problems with Battle.net
Some of the most frequent issues users encounter when trying to set up a Battle.net account include:
- Invalid phone numbers
- External errors
- Prepaid number restrictions
Instead of dealing with these frustrating restrictions, an alternative solution is to buy a pre-verified account, allowing you to start playing instantly without worrying about verification errors.
Reasons and Solutions for Battle.net Verification Issues
Below are some possible reasons and solutions to common phone number verification errors on Battle.net.
Phone Number is Not Supported
If you encounter this error, ensure that the phone number is entered correctly and is NOT a prepaid number. To reduce the number of cheaters and game abusers, Blizzard prevents users from registering with prepaid numbers.
SMS is Not Supported as the Game is Not Available in Your Country
Due to restricted trade between the US and countries such as Myanmar, Iran, Russia, Belarus, and Sudan, Blizzard games are unavailable in these regions. If you still want to play the games, one possible—though complicated—solution is to obtain a phone number from a supported country.
However, there are significant drawbacks to this approach:
- It can be complicated and expensive to maintain a foreign phone number.
- There is always a security risk associated with using third-party or rented numbers.
- You may need to continuously pay to keep the number active.
Wrong or Unmatched Country Code with Your Registered Account
Make sure the registered country in your Battle.net account matches the country of your phone number. Blizzard does not allow users to change the country code once the account is registered, as it will be permanently locked.
Wrong or Unmatched Country Code with Your Registered Account
If you move to a different country, you will need to update your registered country in Battle.net. Since Blizzard does not allow users to change the country code manually, you will need to contact the support team for assistance.
You can request a country change by visiting the official Blizzard support page:
After you click the link, go straight down and click continue, everything is already set up for registered country change.
Next, you will need to prove your identity by answering the questions correctly. You are given three attempts to skip the question, but it is recommended to answer the first question instead.
After that, you will be able to attach your proof of residency and provide a complete description of why you cannot register your phone number with the proofs you have.
Using VOIP Number
Unfortunately, VOIP phone numbers are not supported for registering a Battle.net account. Make sure the number you enter is not a VOIP plan by contacting your provider.
Phone Number is Not Eligible for Callback
There is another restriction affecting certain regions due to a lack of support for Blizzard’s callback system from their carriers. This sets the number as unsupported by default. Additionally, if your number is associated with suspicious or abusive activities, Battle.net has the right to revoke support for your phone number.
From a player’s perspective, phone verification can seem frustrating. However, it is essential for keeping your account safe and secure. This verification system also helps prevent players from abusing the platform by creating multiple accounts, which can lead to a toxic and cheating community.
Games That Use Battle.net
The following games require a Battle.net account for access and authentication:
- World of Warcraft
- Overwatch 2
- Call of Duty: Warzone
- Call of Duty: Modern Warfare II
- Call of Duty: Black Ops Cold War
- Diablo IV
- Diablo III
- Hearthstone
- StarCraft II
- StarCraft: Remastered
- Heroes of the Storm
Get Instant Access with a Verified Battle.net Account
Instead of struggling with phone verification issues, you can buy a pre-verified Battle.net account. This allows you to start playing immediately without dealing with number restrictions, verification errors, or country limitations. Additionally, you can buy game-specific accounts that work with Battle.net, allowing you to access individual titles without dealing with full account verification.
Overwatch 2
